Filed under: Consumers

Is this "pay a small delivery fee to release your package" text a scam?

Yes. Parcel-fee smishing is one of the most common scams worldwide: a text claims a package is held and asks for a tiny fee via a link. The goal is your card details, not the fee. Carriers don't collect delivery fees by SMS link.

Part of our guide: How to avoid online shopping scams →

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The exhibit
EXHIBIT · UNEXPECTED REQUEST
Received via: SMS EN
Your parcel is on hold. A small delivery fee is required to release it. Pay here to avoid return: track-parcel.example/pay

Illustrative example of the pattern, not a real message someone received.

How to verify it yourself

  • Track the parcel only on the carrier's official site, using a number you got when you ordered.
  • Carriers don't ask for card details through a text link.
  • Odd domains (.top, .xyz, look-alikes) are the tell.
  • If you weren't expecting a parcel, it's almost certainly fake.

Source: FTC, How To Recognize and Avoid Phishing Scams